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I got a few frags recently and I recieved exactly what I ordered. The pictures are 100% what you get, in fact the three of the frags were a lot bigger than what i tought they would be. Usually I get tiny stuff that looks a lot bigger on pictures when I buy from other sites.Everything was packed extremly well with plenty of water in the bags and they were double baged in thick plactic. Evrything was in another bag to prevent any leaks shoud they happen. The box was like 1.5 inch thick stirofoam with a heat pack . When i got the bags out they were nice and worm and they were shipped all the way to Michigan in a 35 degree wetaher. All in all this was the best packaging I have ever seen in my life.I am extremly happy with the stuff I got and will be baying again and again.Thanks for providing such a great service Ken